Pengaruh Kualitas Pelayanan, Fasilitas, Lokasi, dan Harga Terhadap Kepuasan Konsumen Apartemen Green Bay di Jakarta Utara

Penulis

  • Mimi SA STAI Asy-Syukriyyah
  • Sanny Ekawati STAI Asy-Syukriyyah

DOI:

https://doi.org/10.36769/asy.v17i1.67

Kata Kunci:

Service Quality, Facilities, Locatiion, Price, Customer Satisfaction

Abstrak

The purpose of this study was to analyze the influence of the quality of service, facilities, location, and price to customer satisfaction of Green Bay Apartment in North Jakarta. Method of data collection was done by distributing questionnaires to 94 respondents. Sampling technique using Simple Random Sampling. The results showed that the quality of service, facilities, location, and prices has significant effect on customer satisfaction with the level of probability of 90%.

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Diterbitkan

2016-12-02

Cara Mengutip

SA, M., & Ekawati, S. (2016). Pengaruh Kualitas Pelayanan, Fasilitas, Lokasi, dan Harga Terhadap Kepuasan Konsumen Apartemen Green Bay di Jakarta Utara. Jurnal Asy-Syukriyyah, 17(1), 104–119. https://doi.org/10.36769/asy.v17i1.67

Terbitan

Vol 17 No 1 (2016): Jurnal Asy-Syukriyyah

Bagian

Articles